If you participate in certain activities or programs like entering a contest or participating in a survey, the collection and use of your personal information through those programs may be governed by other specific terms for such programs as posted on applicable portions of the website or other applicable websites. Some programs may be operated by our third-party vendors on our behalf and governed by privacy policies of those third-party vendors as described in those programs.
Non-Personal Information and Cookies
“Non-personal information” means information that does not permit us to specifically identify you by your full name or similar unique identifying information such as an address or telephone number. Like many other websites, this website uses “cookie” technology and similar technology to gather non-personal information from our website visitors such as which pages are used and how often they are used, and to enable certain features on this website.
You may disable these cookies and similar items by adjusting your browser preferences on your computer at any time; however, this may limit your ability to take advantage of all the features on this website. Keep in mind that cookies are not used to collect any personal information and do not tell us who you are.
We may also collect other forms of non-personal information such as what web browsers are used to read our website and what websites are referring traffic or linking to our website. Aggregate and de-identified data regarding website users is also considered non-personal information. We do not limit the ways we may use or share any non-personal information.
This Site does not monitor for or behave differently if your computer transmits a "do not track" or similar beacon or message.
"Personal information" means information that specifically identifies you as an individual, such as your full name, telephone number, e-mail address, postal address, or certain account numbers. This website may include web pages or registration forms that give you the opportunity to provide us with personal information about yourself. You do not have to provide us with personal information if you do not want to; however, that may limit your ability to use certain functions of this website or to request certain services or information.
We use third party web analytical services such as Google Analytics, to measure activity across our website. Google Analytics records information about website visitors across our e-mail and online platforms including IP addresses, browser types, referring pages, pages visited and time spent on a particular site. We receive and use this information to improve and tailor the user experience on our website based on your past and present interactions on our site. If your e-mail address is on our mailing list, we may link analytics information to your e-mail address and follow-up with you by e-mail for example in situations where you might have begun but not completed a process of registering, enrolling for a service or an online check-in.
For further information about Google Analytics and how they use analytics data, click here. To go directly to an opt-out tool for Google Analytics, click here.
We may further combine personal information that you provide us, or that we collect from you, through this website and our mobile applications with other personal information held by the Company, including with affiliates or our vendors. For example, if you have purchased a product or service from us, we may combine personal information you provide through this website with information regarding your receipt of the product or service and information we receive from affiliated entities and other sources.
We may use personal information for several purposes such as:
• To respond to an e-mail or specific request from you.
• To personalize the website for you.
• To process an order as requested by you.
• To follow up with you if you initiated a registration, booking, or other process.
• To comply with applicable laws, regulations, and legal process.
• To keep a record of our transactions and communications.
• As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law.
Unless you instruct otherwise (See Your Choices Regarding Your Personal Information), you understand and specifically agree that we may use personal information to contact you through any contact information you provide through this website, including your email address or telephone number.
Sharing of personal information
We share and give access to personal information to our employees and agents in the course of operating our businesses. For example, if you sent us an e-mail asking a question, we would provide your e-mail address to one of our employees or agents, along with your question, in order for that person to reply to your e-mail. We may also share personal information with other affiliates or business units within the Company.
We also share and give access to personal information to our franchisees, affiliates and other companies that collaborate with us or perform services on our behalf. For example, we may hire outside companies to help us send and manage e-mail, manage survey programs, or host or operate our website or mobile applications. We may hire or collaborate with outside companies to conduct campaigns and promotions. In such cases, we may share your personal information with them so that we or such companies can send you promotional communications about products or services. If you choose to opt-out of receiving any specific electronic communication from us, you can do so by following the opt-out instructions or clicking on the unsubscribe link in such communications.
We may share personal information if all or part of the Company is sold, merged, dissolved, acquired, or in a similar transaction.
We may share personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules, or engage in behavior that is harmful to other visitors, or is illegal.
If you submit information or a posting to a chat room, bulletin board, or similar "chat” related portion of this website, the information you submit along with your screen name will be visible to all visitors, and such visitors may share with others. Therefore, please be thoughtful in what you write and understand that this information may become public.
Your choices regarding your personal information
At any time, you may choose to unsubscribe from marketing or promotional e-mail lists. To do so, please follow the links or instructions on the bottom of such communication or e-mail.
At any time, you may request changes to any personally identifiable information that you have submitted to us or that we have collected through this website by contacting us. In some cases, we may not be able to remove your personal information, in which case we will let you know this and why. Please note that even if we are able to delete your information or content you may have posted, this does delete your information as held and managed by third parties.
If portions of this website permit you to create and view a personal profile or account, you have the option to review, edit or delete your personal account and related personal information by following links on those pages (“My Account”) that will take you to a page providing such options for managing personal accounts.
Website and information security
We use appropriate physical, electronic and procedural methods designed to protect the security and integrity of information collected and received through this website. Due to the nature of the Internet and online communications, however, we cannot guarantee that any information transmitted online will remain absolutely confidential, and we are not liable for the illegal acts of third parties such as criminal hackers.
Our online communication practices
Most e-mail, including any e-mail functionality on our site, does not provide a completely secure and confidential means of communication. It is possible that your e-mail communication may be accessed or viewed inappropriately by another Internet user while in transit to us. If you wish to keep your information completely private, you should not use e-mail. We may send e-mail communications to you regarding new products or services or other topics.
Children's online policy
We will not intentionally collect any personal information from children under the age of 13 through this website. If you think that we have collected personal information from a child under the age of 13 through this website, please contact us via e-mail or mail to the contact information provided below in Contact Us.
California privacy rights
Residents of California may request a list of third parties to which Company has disclosed their personal information for direct marketing purposes by such third party during the preceding calendar year. If you are a California resident and would like to request a list, please send a request that includes your full name and address and indicates “California Privacy Notice Request” and send your request via e-mail to the contact information provided below in Contact Us.
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